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Cover Koers 2025 2027

Insurers exsist to make things possible. Because we know, manage and share risks, our customers can participate in (social) traffic, business, living and travelling. We do this by organising solidarity: the core of our work. In the current era, this is more relevant than ever. Because risks and uncertainties are increasing and new challenges are emerging that require an (insurance) solution. Think of new climate risks, the energy transition, the tightness in the labour market, an ageing population and systemic changes in the field of social security.

Solutions to these risks and challenges require a contemporary interpretation of three core elements in our work: trust, connection and collaboration...

Themes

The insurance sector wants to make a meaningful contribution to current social issues from our solidarity basis. Not by pointing the finger at the government or other parties, but by stepping forward and working together in three areas:

Resilience

View our ambitions

Social security

View our ambitions

Climate-proof Netherlands

View our ambitions

A vital sector

This course outlines our commitment for 2025 to 2027 and thus determines the direction of our thinking and working. We have strong ambitions for our customers and for the Netherlands. To be able to achieve this, a vital sector is required, in which insurers can function optimally. At the same time, there is a lot coming our way: tightness in the labour market, (inter)national regulatory pressure, the data revolution and associated cyber threats, embedded insurance, new (risky) technology and new entrants.

To respond effectively to this dynamic environment, a supervisory framework is needed that not only limits but also creates sufficient room for innovation while ensuring a level European playing field. These themes will also be on the agenda in the coming years.